Privacy Policy

1. Introduction

Welcome to RasnuOS, a product operated by Rasnu ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (rasnu.com) and our platform (os.rasnu.com), and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity & Contact Data: First name, last name, email address.
• Technical Data: IP address, browser type and version, time zone setting, location, and operating system.
• Financial Data: We do NOT store your credit card details. All financial transactions are handled securely by our Merchant of Record, Paddle.com.
• Infrastructure Data: Telemetry regarding the health and status of servers connected to RasnuOS. We employ a Zero-SSH architecture and do not store plain-text root passwords.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to provide our services, process payments, manage your account, and to send you technical notices, updates, security alerts, and support messages. We rely on performance of a contract and legitimate interests as the legal bases for processing.

4. Disclosures of Your Personal Data

We do not sell your personal data. We may share your personal data with internal third parties (such as cloud hosting providers required to run the platform) and external third parties, primarily our payment processor (Paddle) to facilitate subscription billing and compliance.

5. Data Security & Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Infrastructure credentials are encrypted using industry-standard Vault mechanisms. We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for.

6. Your Legal Rights (GDPR / CCPA)

Depending on your jurisdiction, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.